Customer Reviews

Kudos
What our customers are saying on our Angie's List and Home Advisor (formally Service Magic) websites:



Angie’s List Member: Harley B. in Troutdale, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: October 01, 2014
·         * Hire Again: Yes
·         * Approximate Cost: $5,400.00
·         * Home Build Year: 1984
·         * Description Of Work: Contractor did a new bath install to include custom tile, custom invisible glass door, plumbing and fixtures.  Also included was the tear out and disposal of old materials.  In addition, the cost was inclusive of a tear out and rebuild of a custom slate hearth for our wood stove.
·         * Member Comments: Everything went exactly as promised.  Price was reasonable based on comparisons with other remodels, the owner was extremely cordial and professional.  She came herself to assess the projects and made recommendations.  We worked with four different providers, all contracted with Concept Construction:  Plumber, Tile, Glass Door, and Mason.  All were extremely professional, prompt, and I would work with any of them again and probably will.   I had transformed my bathroom only halfway by installing some custom cabinetry and flooring, but it did not look complete with the old tub still sitting there.  Now it looks like a Million Bucks.  Thank you for some great work.   Watching the mason perform a custom install of new slate in the middle of a carpeted living room was something else.  These folks do excellent work and it was performed very quickly.

Home Advisor Review by Reva P. in Gresham, OR
·         * Date: 07/30/2014
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: I will use this co again, very professional,Troy the tile installer does the most beautiful work I have ever seen,all of them did great work,especially Todd the mechanical contractor,all were professional and did the job right. .dependable and always on time.

Angie’s List Member: Lance S. in Beaverton, OR
·         * Categories: Remodeling – General, Remodeling - Kitchen & Bathroom
·         * Services Performed: No
·         * Work Completed Date: February 01, 2014
·         * Last Modified Date: July 22, 2014
·          * Hire Again: Yes
·         * Home Build Year: 1960
·         * Description Of Work: Concept Construction gave me a quote to change two bedroom and a small bathroom into two bigger bathrooms and one master bedroom.  She drew up a plan and sent me a whole page email.
·         * Member Comments: I didn't get the quote but the email says that they are not a construction company; they do it for a living.  It was a little drawing out explanation that she didn't want our business.  She could have said that I am on a market for a different service like carpenter instead of writing a long email.  She was talented and good.  She is probably the owner of the company.  She has the years of experience but we don't want to spend $10000 or more.

Home Advisor Review by a Homeowner in Portland, OR
·         *  Date: 05/13/2014
·         * Quality: 4.5
   Customer Service: 4.5
   Value for Money: 4.5
·         * Project: Build a Custom Home
·         * Comments: Great job getting us a bid that actually had be fleshed out and not the typical $100 per square foot thing you get from most. Building has stayed on schedule despite some hiccups and they have been very accommodating to all of the modifications we have requested through the process.

Home Advisor Review by Michael K. in Portland, OR
·         * Date: 04/14/2014
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install or Replace Wood or Fiber-Cement Siding
·          * Comments: James and his crew completed this siding project and another reconstruction job with complete professional competence. I highly recommend them, and refer them to others at every opportunity.


Angie’s List Member:  Duncan K. in Portland, OR
·         * Categories: Painting – Exterior, Roofing, Siding, Windows
·         * Services Performed: Yes
·         * Work Completed Date: March 05, 2014
·         * Last Modified Date: March 28, 2014
·         * Hire Again: Yes
·         * Approximate Cost: $1,200.00
·         * Home Build Year: 2005
·         * Description Of Work: Remove and replace siding and flashing.  Remove and replace window.  Re-caulk and paint.
·         * Member Comments: Because of my positive experience with Concept Const. on a previous job, I called them back to the house to fix a water intrusion problem.  After a heavy rain I detected water dripping from under the siding.  James came out and diagnosed the problem quickly.  Repairs went fast.  In all, a fast and professional response.  They have my full confidence and appreciation.


Angie’s List Member: Giselle K. in Portland, OR
·         * Category: Decks & Porches
·         * Services Performed: Yes
·         * Work Completed Date: October 25, 2012
·         * Hire Again: Yes
·         * Approximate Cost: $26,000.00
·         * Description Of Work: I used Concept Construction, Inc
·         * Member Comments: We had a leaky and unappealing flat deck on top of our house.  It was attached to a tiny bonus room that was too hot in the summer and too cold in the winter.  They raised the walls, enclosed the deck and now I have gorgeous room in the treetops.  They provided a detailed bid and work/payment schedule.  They were here when they said they would be and handled any issues quickly and professionally.  This was my first big project using a contractor and I'm happy to say it was great!

Home Advisor Review by Marla H. in Milwaukie, OR
·         * Date: 10/22/2013
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Build an Addition
·         * Comments: We had an exterior door added to our laundry room which involved plumbing move and cabinet matching. Sandy and James surpassed our expectations for blending the new door, cabinet, counter top, back splash, and trimwork with the existing products already in the room. They helped us take care of a damaged area while adding a more functional mudroom/laundry room. They were conscience of our time and budget, which is sometimes hard to find in a contractor. Their work doesn't look like a remodel and has definitely added value to our home. We would highly recommend them :)

Home Advisor Review by a Homeowner in West Linn, OR
·         * Date: 10/09/2013
·         * Quality: 4.0
   Customer Service: 4.0
   Value for Money: 5.0
·         * Project: Remodel a Bathroom
·         * Comments: provided a detailed step by step process of how work will be done and followed it....payments were in segments as work went along not in one BIG payment...which is good...

Home Advisor Review by Scott H. in Portland, OR
·         * Date: 09/19/2013
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·       * Project: Install or Replace Wood or Fiber-Cement Siding
·       * Comments: We had our house resided with cement board and had an old door taken out and the wall closed in. Concept showed up when they said they would, finished the job faster than they said they would, were super courteous and knew exactly what they were doing at every step and took great care to be thorough and make sure it was done right. Oh, and did I mention the price was right. These are the guys to hire.

Home Advisor Review by Carla V. in Troutdale, OR
·        * Date: 08/25/2013
·         * Quality: 5.0
  Customer Service: 5.0
  Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: I'm having my rental redone. Kitchen, bathrooms, painting, flooring, doors and much more. A great company, Sandy is very helpful and knowledgeable about what type of products to use to keep the cost down. She is in contact with my if any problem arises.


Angie’s List Member: Riccardo in Portland, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: July 01, 2012
·         * Hire Again: No
·         * Approximate Cost: $30,000.00
·         * Description Of Work: remodel kitchen and bathroom.
·         * Member Comments: For the kitchen remodel I had purchased my own garbage disposal which was installed by Concept construction. When a  year later the disposal came loose and created a mess, I had called and sent an email to Concept. The owner never responded, but she did have the plumber call me. The plumber said he was too busy to come out and suggested some things for me to try myself. Not wanting to be responsible for messing with the work done by concept and possibly voiding any kind of warranty I declined to do the work myself and ask them to come out and fix the problem.  I am pasting the email response that I received. I believe this is a workmanship issue that Concept should remedy, not a disposal issue. The disposal works fine, but the installation is faulty.   Needless to say I am deeply dissapointed, and do not believe this support constitutes fair value for the amount of money paid for the work.
·         * Our Comment: Per Sandy: No one is coming out today, as it is a holiday weekend. Any fixtures/appliances that are supplied by homeowners, and not by Concept or our subcontractors, are not covered under warranty, whether it's on installation or the item itself. Our office will be closed this afternoon, so if you'd like to discuss this further with Sandy - she will be in on Monday.

Angie’s List Member: Duncan K. in Portland, OR
 ·         * Categories: Builders - Garages/Barns/Sheds, Decks & Porches, Framing, Painting – Exterior, Roofing
·         * Services Performed: Yes
·         * Work Completed Date: June 13, 2013
·         * Hire Again: Yes
·         * Approximate Cost: $5,660.00
·         * Home Build Year: 2005
·         * Description Of Work: Built and attached patio cover over BBQ grill area.  Installed two electric outlets in back yard.
·         * Member Comments: Sandy & James responded promptly to our request for a bid.  I explained generally what I wanted and they made suggestions and took it from there.  The entire project went smoothly and we were kept informed of progress and schedule changes.  They built us a beautiful patio cover that looks as if it is original to the house.  They cleaned up and removed all debris quickly.  We are very happy with the result.  I now consider them as my house contractors and they are the first people I call if I have an issue with the home.

Home Advisor Review by Stephanie W. in Portland, OR
·         * Date: 06/10/2013
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Garage
·         * Comments: Fantastic service in every way, well priced. I will definitely use them again.
 
Home Advisor Review by Robert R. in Portland, OR
·         * Date: 05/16/2013
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: My experience was completely positive. The work was of high quality, the price was competitive, and the schedule was outstanding. Customer service was outstanding.


Angie’s List Member: Robert R. in Portland, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: April 15, 2013
·         * Hire Again: Yes
·         * Approximate Cost: $32,000.00
·         * Description Of Work:  Concept Construction owner Sandy Emrick helped me with design and material selection for my kitchen remodel.  She then was the general contractor for the remodel.
·         * Member Comments: It's still going on.  So far Sandy has moved heaven and earth to keep the project on schedule.  The price is very competitive and the work is of high quality.  Sandy has been very responsive to my questions and concerns.
 
Home Advisor Review by Pam H. in Fairview, OR
·         * Date: 04/09/2013
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Bathroom
·         * Comments: We had our master bath remodeled which included new shower, storage closet, vanity cabinet/countertop, floor, sinks and paint. Sandy and the rest of the construction team were very efficient from start to finish. They were very easy to work with returning all emails and phone calls promptly. We would work with them again!


Angie’s List Member: Richard M. in Sandy, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: No
·         * Work Completed Date: February 12, 2013
·         * Hire Again: Yes
·         * Home Build Year: 1966
·         * Description Of Work: We are still in the process of gathering bids and ideas from contractors.  We have met with Sandy twice now and found her to be tops.  She is professional and knows her business.  She was punctual, well prepared and there was no pressure from her.  She brought ideas to the proposed project that we had not thought of and made very good sense and would save money on the bid.  In our book her company is very much in the running for the project but we still have another one to get a bid from.  She has provided a layout, schedule and bid for the project we talked to her about.
·         * Member Comments: Sandy arrived on time for both the meeting we had with her.  She was well prepared and shared her knowledge while we talked gathering ideas for our Kitchen, bathroom, laundry room and entry way remodel project.  On the second meeting, she presented a detailed layout, build schedule and a bit for us that was clear and easy to understand.  She took the time to answer all our questions for us.  She never seemed to be in a hurry nor any pressure from her.  By the end of our 2nd session with her she seemed more like a good friend then a business contact.  That put us very much at easy.  Will update this review if we select her company and the work get completed.


Home Advisor Review by Marek C. in Portland, OR
·         * Date: 09/20/2012
·         * Quality: 3.0
   Customer Service: 3.0
   Value for Money: 3.0
·         * Project: Remodel or Renovate One or More Rooms
·         * Comments: Project started on time but was finished 5 days later than promised. Kitchen was painted white instead of requested brown. We were told that it can be fixed for free but We would have to decide almost immediately since the painter is leaving for vacation. The paint job on the walls was just bad - probably the worst part of the whole project. Windows on the other hand was the best job from the project. The baseboard in the bathroom were installed without any communication with us and again the color was not the one we wanted.

Home Advisor Review by Sam H. in Portland, OR
·         * Date: 09/17/2012
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Basement
·         * Comments: Concept Construction completed a full basement remodel for us. The finished project looks amazing. They were very easy to work with from design to demo to construction to completion of the project.

Home Advisor Review by Diane J. in Damascus, OR
·         * Date: 08/01/2012
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install or Replace Wood or Fiber-Cement Siding
·         * Comments: He was very professional and helpful. Crew was grest and cleanup was excellent.

Home Advisor Review by Rebecca B. in Portland, OR
·         * Date: 06/25/2012
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: I couldn't be happier. This has been a wonderful experience for me. Their prompt response to my questions or concerns was greatly appreciated, it gave me a sense of confidence in the business and the team.  Your team and their workmanship met or exceeded my expectations.  I especially want to call out the dynamic duo:   Mike and Nick ..they were friendly, respectful, kept me informed of daily and upcoming activity and answered all my questions.   They made my kitchen reno a pleasant experience!


Angie’s List Member:  Rebecca in Portland, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: May 18, 2012
·         * Last Modified Date: October 02, 2012
·         * Hire Again: Yes
·         * Approximate Cost: $25,000.00
·         * Description Of Work: Cabinets, soffits, walls and flooring were removed.  Cabinets, new appliances, tile floor, lighting were installed.
·         * Member Comments: Great group of people on their team.  All were respectful, nice to work and always prompt.  Any issues were addressed promptly . They earned my confidence. The workmanship met or exceeded my expectations.  I especially want to call out the dynamic duo:   Mike and Nick ..they were friendly, respectful, kept me informed of daily and upcoming activity and answered all my questions.   It was a wonderful experience for me.


Angie’s List Member: Rebecca B in Portland, OR
 ·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: February 08, 2012
·         * Last Modified Date: April 24, 2012
·         * Hire Again: Yes
·         * Description Of Work: Concept Constructions gave a quote for the remodeling project of my kitchen.
·         * Member Comments: They were good and I have given them the contract. They haven’t started as yet. 


Home Advisor Review by Richard P. in Portland, OR
·         * Date: 02/12/2012
·         * Quality: 4.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Basement
·         * Comments: Took longer than originally slated. At this time have unanswered questions about the electrical.

·       * Our Comments: This gentleman is not our customer. We were hired by the bank that was foreclosing on him to repair specific items, electrical not among them, so that they could sell his home. It took longer than he hoped because he made access to his house very difficult. Even though the rating he gave us is high, his comments are unfair, and he is not our Service Magic / Home Advisor customer.

Home Advisor Review by Vi P. in Portland, OR
·         * Date: 09/21/2011
·         * Quality: 4.0
   Customer Service: 3.0
   Value for Money: 3.0
·         * Project: New Windows - Multiple
·         * Comments: The Concept Construction crew are down-to-earth, hard-working people. What they need is some organization & better coordination of their efforts. Unfortunately, I had to repeat myself via phone to Sandy/e-mails to Sandy & James/talking to the crew several times throughout drawing up the proposal, the re-model & when trying to wrap things up. Overall, I am content with the new windows, dry rot repair & other projects. I would advise anyone going forward with Concept to be persistent about your expectations, insist on receiving estimates PRIOR to services being provided & doing "walk-throughs" to point out items that may still need attention.

·      *  Your Comments: This young lady was a delight to work with, so we are surprised by her comments. She is very young and inexperienced, and a first-time home buyer, so perhaps that explains the fact that she consistently changed the contract. She kept adding more small items to the contract, and wanted the subs to do bids on each of them. That often just isn't possible. The major problem was with the painting that she wanted done, which she wavered on throughout the project. Then, when the final painting bill came, she objected to it, although it was very legitimate, and our company ended up paying part of the bill for her. We regret that she is unhappy.

Angie’s List Member: Doug in Troutdale, OR
·         * Category: Builders - Homes
·         * Services Performed: Yes
·         * Work Completed Date: September 06, 2011
·         * Hire Again: Yes
·         * Approximate Cost: $335,000.00
·         * Description of Work: Built a custom house on a very tough lot on the Sandy River, with many environmental restrictions, conditions and requirements.
·         * Member Comments: Encountered many obstacles, but they were resolved quickly and professionally.


Angie’s List Member: Shirley in Portland, OR
·         * Categories: Builders – Homes Remodeling - Kitchen & Bathroom
·         *  Services Performed: Yes
·         * Work Completed Date: May 19, 2011
·         * Hire Again: Yes
·         * Approximate Cost: $13,900.00
·         * Home Build Year: 1957
·         * Description of Work: the service we received was a remolding of our hall bathroom and a closet in the guest room. Great work and Sandy was very helpful in all the organization of everything right on schedule and very informal of every step of the way.
·         * Member Comments: First the tear out and clean up was fast and  then the work began the framing and all Electric, pluming was done the work was done on schedule as proposed within the three weeks they had finish the work and we  were able to use our new restroom   It was wonderful.
 
Home Advisor Review by Tom W. in Portland, OR
·         * Date: 05/10/2011
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Build an Addition
·         * Comments: The economy has given the best pros to the remodel market now. Sandy is a professional, and has a great eye for design. And having James on the job-site was a tremendous plus for productivity and quality work. This company knows what YOU'RE going through on a remodel, and keeps the work-site organized AND calm. My thanks to Sandy, Chuck, James and the entire crew. This remodel should have been on TV.
 

Angie’s List Member: Thomas in Portland, OR
·         * Categories: Builders - Garages/Barns/Sheds, Builders – Homes, Carpentry – Woodworking, Ceramic Tile, Countertops, Drywall, Framing, Marble & Granite, Plumbing, Remodeling – Basements, Remodeling – General, Remodeling - Kitchen & Bathroom, Remodeling - Sunrooms & Patio Enclosures, Roofing, Siding, Windows, Windows – Egress
·         * Services Performed: Yes
·         * Work Completed Date: May 01, 2011
·         * Hire Again: Yes
·         * Approximate Cost: $60,000.00
·         * Description Of Work: Concept tore the roof off, added an upstairs bathroom, and expanded two rooms, and rebuilt a new roof.
·         * Member Comments: Concept was here from the start.  A most difficult project due to zoning and city code restrictions. Concept listened and drew up designs from my description of my needs.  I wanted an upstairs bathroom in a 1928 home without any upstairs facilities.  All drawings, engineering, electrical and plumbing had to go through City approval.  Concept made this process very easy, and the City inspectors already had great respect for them as a company.  I was told I had one of the BEST by the inspectors themselves!!! Concept removed the roof, kept my home dry, and rebuilt the upstairs during the rainy season.  No complaints from them or their crews, and job completed on my schedule and to my specs. Sandy's design skills and energy kept the job on schedule and helped me make correct design choices.  The owners were here every day, and always responded to calls quickly.


Home Advisor Review by Steve M. in Portland, OR
·         * Date: 04/29/2011
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 4.5
·         * Project: Install or Completely Replace Wood Flooring
·         * Comments: Very quick and detailed work.
 
Angie’s List Member: Harold in Beavercreek, OR
·         * Category: Remodeling - Kitchen & Bathroom
·         * Services Performed: Yes
·         * Work Completed Date: December 26, 2010
·         * Hire Again: Yes
·         * Approximate Cost: $30,000.00
·         * Description Of Work: Kitchen remodel.
·         * Member Comments: Went great. Prompt, professional & quality work.
 
Home Advisor Review by Virginia S. in Portland, OR
·         * Date: 11/16/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Bathroom
·         * Comments: Excellent communication, availability, and overseeing of project by Sandra. All subs demonstrated excellent craftsmanship and were prompt and ready to work. They kept on schedule and adapted when the unexpected occurred (that happens during remodels)! The price was on the upper end of four estimates received; money was well spent!

Home Advisor Review by a Homeowner in Portland, OR
·         * Date: 09/11/2010
·         * Quality: 4.0
   Customer Service: 5.0
   Value for Money: 4.0
·         * Project: Remodel a Bathroom
·         * Comments: very impressed with workers, very respectful, good workers , Sandy is wonderful to talk with about your project and understands how to schedule the work . my bathroom did not get sound proofed to the adjacent bedroom wall and I did not realize I had to ask for this to be done . My kitchen granite and backsplash is beautiful. we did get a smaller sink than expected. and was not informed until it was already placed.

Home Advisor Review by a Homeowner in Portland, OR
·         * Date: 08/17/2010
·         * Quality: 5.0
   Customer Service: 4.5
   Value for Money: 5.0
·         * Project: Build a Garage
·         * Comments: Great people to work with, had to delay construction and they were happy to work with me.

Home Advisor Review by Jamie L. in Gresham, OR
·         * Date: 08/17/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install or Completely Replace Brick or Stone Siding
·         * Comments: They did wonderful work on the brick siding, they were always on time, and cleaned up the job-site like they were never here.

Home Advisor Review by Gail/Jim E. in Portland, OR
·         * Date: 07/31/2010
·         * Quality: 5.0
   Customer Service: 4.0
   Value for Money: 4.5
·         * Project: Remodel or Renovate One or More Rooms
·         * Comments: The work has been completed and we are pleased with the outcome. Sandy Emrick is not an easy person to work with. She is great at making sure the work is done and the project completed in the time frame agreed upon. We had difficulty getting the items we wanted and not the items Sandy thought we should have. Lots of communication problems. I would recommend anyone using this company should be sure to ask loads of questions up front and get every detail in the contract. The workers she uses are really good, hard working people and the job was completed on time and we are happy with the outcome.

Home Advisor Review by Tanja H. in Portland, OR
·         * Date: 04/04/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install or Completely Replace Wood Flooring
·         * Comments: We had a great experience working with Sandy. She quickly understood what I wanted to achieve during the remodel and had the perfect tile and counter recommendations. I didn't have to run around to get ideas as she brought the samples to me. With my busy schedule I appreciated this very much. She was very organized and provided a detailed schedule from start to finish and what would occur on each day. Additionally she was great at communicating any changes to the schedule. Sandy is very professional and provides exceptional customer service. I will definitely contact her when we are ready to start our next remodel project.

Home Advisor Review by Jacquie W. in Troutdale, OR
·         * Date: 02/23/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Bathroom
·         * Comments: Concept Construction was wonderful! A++ service.

Home Advisor Review by Jennifer A. in Portland, OR
·         * Date: 02/13/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Build an Addition
·         * Comments: Concept Construction was the best choice we could have made. They did a beautiful job, they did the job on time with no interruption to our family. Their level of quality far exceeds all other contractors we have had (we are project people and have had our fair share). Their suggestions made the outcome just what we imagined and with no further cost. They made our lives so much easier, more than anything their commitment and integrity were far beyond our expectations. We will definitely use their services for all of our future projects.

Home Advisor Review by Jd M. in Gresham, OR
·         * Date: 01/07/2010
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install Stone Slab Countertops
·         * Comments: Excellent communication and effort to provide us with what we wanted. Work completed on time and with excellent quality.

Home Advisor Review by John M. in Portland, OR
·         * Date: 12/16/2009
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Bathroom
·         * Comments: My wife and I had already decided to go with a previous contractor after interviewing four. Sandy was our fifth and we thought we would listen to her proposal any way. WOW! Three weeks later our home has been transformed. Our new bathroom is beautiful and much more functional. Sandy and her crew are "Top of the Line Professionals" and reasonably priced. I am looking forward to one day having Concept Construction work with us again. Perhaps a new home.

Home Advisor Review by a Homeowner in Gresham, OR
·         * Date: 12/09/2009
·         * Quality: 5.0
   Customer Service: 4.5
   Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: Concept Construction did a fantasies job on our kitchen remodel. They were on budget, showed up on time and finished on schedule. If I had any questions, they immediately responded and resolved it. All the sub-contractors were very polite, courteous and professional. I plan to hire Concept Construction, Inc again in the near future.

Home Advisor Review by Bill G. in Portland, OR
·         * Date: 12/08/2009
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Garage
·         * Comments: There comes a point to where you need a contractor to perceive your need and take care of it; Concept Construction did that for us. We met with all of the contractors suggested with Service Magic and Concept was the most thorough and detailed. Kudos to Sandy for how professional and organized she is. She set a schedule that seemed very tight to us, but followed through, even anticipating the Thanksgiving holiday. We had our garage converted into living space. This included raising the floor, moving the water heater, moving the electrical panel, adding a second toilet. When the county inspectors came out, it was quick and painless. 5*

Home Advisor Review by Cheryl J. in Portland, OR
·         * Date: 10/26/2009
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Build a Garage
·         * Comments: As a single woman I felt Concept Constr. had my best interest at hand. We had glitches with the City, which Chuck/Sandy Emrick handled completely. My garage turned out better than expected. They noticed certain things that needed to be done when my manufactured home was set up like more rain drains, slant of the walkway, outside outlets/lights. I paid additional for these and appreciated them taking notice of things which had not been done. Without additional cost they smoothed out the existing slab so it would look more uniform. Great firm to work with and would highly recommend to anyone. Chuck/Sandy are a great team.

Home Advisor Review by Justin H. in Portland, OR
·         * Date: 09/08/2009
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Install a New Concrete Foundation
·         * Comments: Concept Const. is a general contractor, and even though I was looking for a foundation specific contractor, I went with them for this project. They and their subs are very friendly and professional. They stuck to bid price even though extra work was needed. I have used and probably will use them for other jobs.

Home Advisor Review by Susan B. in Damascus, OR
·         * Date: 04/24/2009
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Remodel a Kitchen
·         * Comments: Concept Construction was fantastic! They were prompt and professional every step of the way. Their bid covered every aspect of the job start to finish, the price was very reasonable, the workers were all friendly, on time, professional, and went the extra mile to make sure we were satisfied with the finished product. We have done alot of remodeling over the years and they were far and above the best, most comprehensive contractors we have ever used. We got a fully remodeled kitchen in 5 days! As with every project, there were a few glitches along the way, but they were resolved very quickly and satisfactorily. They are a great family owned, well run contracting business and I would recommend them hands down for just about any construction project you may have. I wish we knew about them for our prior home improvement projects!

Home Advisor Review by Albert B. in Corbett, OR
·         * Date: 11/21/08
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 5.0
·         * Project: Renovate or Repair a Home
·         * Comments: Helpful and responsive. They offer creative advice.

Home Advisor Review by Rick K. in Portland, OR
·         * Date: 03/19/2008
·         * Quality: 5.0
   Customer Service: 5.0
   Value for Money: 4.5
·         * Project: Addition to Existing Structure - Build
·         * Comments: They did a great job and we would definitely recommend them.